Frequently asked questions

Here you will find frequently asked questions from our customers on how to order a product, order processing, and security of information. If you cannot find what you are looking for, please reach out to our team and someone will get back to you shortly.

Search for products

There are two ways to search for products on Brenntag Connect :

  • Go to “All Products” and “My Products”. In each view, there are filter functions to categorize the list by product category, package type or product supplier. Additionally, through each of the following navigation options, you can sort by product name or SKU
  • To search for specific product use the Brenntag Connect search bar at the top of the page to type keywords relevant to the desired product

Product page shows the specs of the product, including product description, CAS number, chemical name, DOT definition and more product details. Additionally, Safety Data Sheet is available to download.

By toggling to the shipping information tab on a Brenntag product page, you will find information on how the product will be delivered to you.

For pricing you must request for quote from Brenntag product page.

Managing your account

The first time you decide to place an order with Brenntag Connect, you must sign up for an account. To create a new account , select the Login/Register tab at the top right corner of your screen, and complete the fields as requested. You can also reach us via .

Creating an account allows you to download and view safety data sheets (SDS) at any time, view prices of all your previous orders, request a quote for new products, inquire about samples of a product, and, of course, order your products with just a few clicks.

Log in to your account at the bottom right hand corner, click “Select Ship-to”, select “My Settings” and make changes as necessary.

To modify your account information, contact you customer service representative, fill in the Contact Form , use Live Chat or contact our team at .

Do you have further questions?

Let us know how we can help. We're here to ensure you get the most out of Brenntag Connect for you. So whatever your question or issue is, just contact us, and we will answer you as soon as we can.

Contact us now!